Customer Success Story: Emergency Compressor Replacement – Rockwall, DFW

  watermarked image larger 1 494486665 122203122800059276 5514010398324562013 n watermarked bold image 3 watermarked bold image 2

📍 Location: Rockwall, TX |Residential Single family house 
🏠 System: 10-Year-Old Lennox Outdoor Unit | 1-Year-Old Air Handler
🛠 Service: Amana 5-Ton R-410A Condenser Installation

🔍 The Problem:
A Rockwall homeowner called us when their A/C suddenly failed. We diagnosed a burnt-out compressor—the start winding was reading OL (open line), and insulation on the compressor motor winding failed megohm testing. The outdoor condenser, originally installed 10 years ago, was beyond repair.

🛠 Our Solution:
As a private label Daikin dealer, we had access to install an Amana 5-ton R-410A condenser, restoring full cooling performance while keeping the 1-year-old indoor air handler in place.

⚠️ Industry Insight:
Due to the 2024 refrigerant regulation change, manufacturers have phased out R-410A equipment. All brands are currently facing shortages of compatible outdoor units. That’s why we advise:
➡️ If your system is nearing 10 years old, and have any major failure on critical components (coil, air handler, compressor, heat exchanger…) replacing both indoor and outdoor units together is a smarter, long-term move—saving time, labor, and future headaches.

✅ The Result:
• Fast restoration of cooling
• Factory-matched performance
• Happy, informed homeowner

📞 Need reliable cooling and real answers? Call Greentech Engineering Heating and Air Conditioning—we’re here to help.